5 things to ask before hiring a professional painter
If you’re in the process of finding a professional painter for your residential, strata or commercial paint project, be sure you ask the right questions before signing on the dotted line. Here are our top 5 tips to making sure you’re choosing the right professional painter for the job.
Are you insured?
Every professional painter needs to have Public Liability Insurance and Workers Compensation Insurance. Plus, any works over $20,000 in value are required to have a Home Warranty Insurance certificate, provided by the contractor. We’ve discussed countless times just how important insurances are to both the professional painter and the client. Regardless if you’re hiring for a residential, commercial or strata project, insurances are a must.
Are you licensed?
Professional painters and decorators undertaking domestic, commercial and strata works are required to be licensed by the NSW Office of Fair Trading. Some homeowners might think they are getting a better deal by using an unlicensed painter, however, the risks involved with this far outweigh the potential for financial gains. Robin, our principal, is president of the Master Painters Association NSW and has discussed how important using a licensed painter is on 2UE. When you ask your professional painter about their license, don’t just take their word for it. You can check the validity of their license on the Master Painters Association NSW website.
Which paint brand do you recommend?
There are many different brands of paint available on the market, and professional painters have different reasons for using the brand they use. At Summit Coatings, we’re big advocates of using Taubmans as we believe their paints to be the best on the market in terms of coverage, durability and technology. However, we’re not exclusive to using Taubmans and we in no way receive any financial “kick-back” for using the product. If a particular job calls for use of a different brand we will always use whatever gives our clients the best results. If your professional painter is hesitant to use a particular brand, be sure to ask why. Strong belief in a product is great, but if financial incentive is what’s driving the choice, the advice you get might not be in your best interest.
Does your work come with a guarantee?
As with any industry, businesses that really believe in their product or service will offer a guarantee. Summit guarantees their work for up to five years (even though industry standards dictate that only two years is enough). Any professional painter that doesn’t guarantee their work is, firstly, breaching standards, and secondly, can’t be relied upon. Keep in mind there can be limits to guarantees. Your professional painter needs to be upfront with any exceptions to their guarantee during the quoting process. Exceptions might include painting over water-damaged areas, rusted areas etc. Any good professional painter will discuss these issues with due during the quoting process, and should also suggest ways to remedy the issue.
Are you a member of the Master Painters Association NSW?
Whilst it’s not a requirement to be a member of this peak industry body, wouldn’t you feel better about hiring someone who is a member of the Master Painters Association (MPA)? In order to be accepted as a member, professional painters and decorators need to be up-to-date with their insurances and licenses, agree to a Code of Ethics, and offer reputable services. What’s more, the Master Painters Association can offer homeowners assistance when it comes to any issues with their MPA painter. It’s just another level of protection.